Are you ready to work with one of the world’s top IT service providers? Wipro, a global technology powerhouse, is hiring for the position of System Engineer in Mumbai, India. This is your opportunity to become part of a team that is transforming businesses through innovation, engineering, and digital transformation.
Whether you are a recent graduate or a young professional with up to 3 years of experience, this role offers an exciting entry point into the world of infrastructure management, end-user support, and enterprise IT services.
In this blog, you’ll find full details of the job role, eligibility, responsibilities, benefits, FAQs, and how to apply online through JobsIndia24.com.
Job Overview
- Company Name: Wipro
- Position: System Engineer
- Location: Mumbai, India
- Experience Required: 1–3 years
- Qualification: Bachelor’s/ Master’s Degree
- Employment Type: Full-time
- Industry: Information Technology / IT Services
Key Responsibilities
As a System Engineer at Wipro, your responsibilities will include technical support, system issue resolution, and infrastructure-related troubleshooting. Here’s a closer look:
- Handle customer interactions via phone, email, and remote sessions.
- Troubleshoot and resolve issues related to:
- Windows OS, Outlook, Microsoft Teams
- Citrix, VPN, Virtual Desktop Infrastructure (VDI)
- Antivirus/security applications
- Escalate complex cases to senior engineers or relevant departments.
- Offer step-by-step technical solutions with a calm and empathetic demeanor, even when handling irate customers.
- Maintain high-quality documentation of issues, solutions, and customer interactions in the ticketing system.
- Proactively identify recurring problems and provide feedback to improve support and documentation.
- Create and maintain SOPs (Standard Operating Procedures) for known issues.
- Collaborate with cross-functional teams for issue escalation, knowledge sharing, and technical training.
Eligibility Criteria
To qualify for this opportunity at Wipro, you must meet the following criteria:
- A Bachelor’s or Master’s degree in Computer Science, IT, Electronics, or a related field.
- 1 to 3 years of experience in IT support or system administration.
- Excellent communication skills (verbal & written).
- A proactive mindset with a customer-first approach.
- Flexibility to work in shifts or rotational work schedules.
Required Skills
Candidates should have working knowledge and/or experience with the following:
- Operating Systems: Windows 10, Windows 11
- Email Clients: Outlook, Exchange
- Communication Tools: Microsoft Teams, Skype
- Remote Support: Citrix, VDI
- Security: VPN, Endpoint Protection
- Troubleshooting Tools: Remote desktop tools, diagnostic scripts
- Documentation: ITSM tools (like ServiceNow, BMC Remedy), call logging
- Soft Skills: Problem-solving, active listening, time management
About Wipro
Wipro Limited is a global leader in technology services and consulting. With a history spanning over 75 years and a workforce of 250,000+ employees across 66 countries, Wipro partners with clients to deliver transformative IT and business solutions. The company’s mission is to help enterprises adapt to the digital world and make a measurable impact.
Wipro stands out for its commitment to inclusivity, innovation, and sustainability. The company fosters a culture of learning and continuous development, making it one of the top employers in the Indian IT sector.
Salary & Benefits
While the exact salary isn’t disclosed in the official job post, here are the typical benefits associated with Wipro’s System Engineer role:
- Salary Range: ₹3.2 – ₹5.5 LPA (Depending on experience and location)
- Shift Allowance (if applicable)
- PF, Gratuity & ESIC
- Medical Insurance for employee & family
- Learning and development programs
- Career growth opportunities across multiple roles
- Hybrid work models based on client/project needs
How to Apply for Wipro System Engineer Job?
You can easily apply for the Wipro System Engineer position through the official Wipro Careers website. Follow the steps below:
- Visit JobsIndia24.com and search for “Wipro System Engineer Mumbai”.
- Click on the job post to view complete details.
- Scroll down and click the “Apply Now” or “Click Here” button.
- You will be redirected to the official Wipro Careers portal.
- Register or log in with your Wipro account.
- Fill in the required information and upload your resume.
- Double-check your details and click Submit.
👉 Click to Apply Now
Frequently Asked Questions (FAQs)
1. Who can apply for Wipro’s System Engineer role?
Candidates with a Bachelor’s or Master’s degree in a technical field and 1–3 years of IT support or troubleshooting experience are eligible.
2. Is the position full-time or contract-based?
This is a full-time position based in Mumbai, with the possibility of flexible or hybrid work depending on project requirements.
3. What technical issues will I be expected to resolve?
You will be responsible for resolving issues related to Windows OS, Outlook, Teams, Citrix, VDI, VPN, and security software.
4. Is there any training provided by Wipro for new joiners?
Yes, Wipro offers comprehensive onboarding and training to help new employees adapt to processes, technologies, and customer support standards.
5. What are the career growth opportunities at Wipro?
Wipro offers structured career paths with opportunities to grow into roles such as Senior Engineer, Team Lead, Project Manager, or even Client-facing positions across the globe.
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👉 Don’t wait. Apply now and take the next step in your career with Wipro!